Account Terms
- Credit Terms – Enterprise Data Products (EDP) may offer a line of credit to any person or company deemed a qualified Customer, with current financial information, subject to approval. The terms are Net 30 from our invoice date. We reserve the right to extend or withhold lines of credit based on payment experience, amount of credit required, or Customer’s current financial condition. EDP reserves the right to refuse to sell to anyone.
- Payment – Customer agrees to pay all charges according to the payment terms established on EDP’s invoices. The entire outstanding balance due on all invoices is immediately due and payable to EDP.
- Jurisdiction – EDP’s address has exclusive jurisdiction of any dispute between Customer and EDP.
- Limitation of Liability – EDP is not, under any condition, liable for special or consequential damages such as, but not restricted to, damage or loss of other property or equipment, loss of profits or revenue, loss of capital, loss of purchased or replaced goods, or claims of customers for service interruptions.
- Delays – EDP is not responsible for any damages to our Customer because of a delay in delivery. All delivery dates given by EDP are estimates only.
- Severability – If any provision or clause of these terms and conditions or the application thereof to any person or circumstance is held invalid or unconscionable, such invalidity or unconscionability shall not affect other provisions or applications of the terms and conditions. The provisions of this document are declared to be severable.
Order Processing & Cancellations
- Orders are processed and shipped on the date the order is placed if received within normal operating hours and stock is available.
- We are not able to accommodate cancellation requests due to how fast orders are processed by our warehouse.
- Freight charges and a 15% restocking fee will be charged on refused deliveries.
Products, Pricing, Price Changes & Errors
- Pricing may be found online, in electronic and printed advertising, or by calling sales representatives.
- Every effort is made to maintain current, accurate pricing and product information.
- We reserve the right to limit quantities, update pricing, product specifications, or current policy without prior notice.
- EDP is under no obligation to honor pricing errors.
- The manufacturer’s warranty related to the products purchased by a Customer under this Agreement shall be the sole warranty available to the Customer with respect to these products.
- Not including the manufacturer’s warranty, EDP hereby disclaims all warranties, express or implied, with respect to these products, including, without limitation, the implied warranties of merchantability and fitness for a particular purpose.
Shipment Terms
- The recipient is exclusively responsible for the carton tally on shipments; any damage or shortages must be noted on the delivery receipt and a claim must be filed with the carrier.
- Any EDP shipping error must be reported within five days (5) of receipt.
- Claims made after the delivery will not be honored.
- All original cartons and packaging must be kept with the damaged product for carrier inspection.
- Any third party or collect shipments are the exclusive responsibility of the Customer. This includes carrier fees, shipping damage, refusals, loss, or theft.
Return Policy
- EDP’s Return Policy is posted on our website at: https://enterprisedataproducts.com/returns-and-warranty-policy/
Privacy Policy
- EDP’s Privacy Policy is posted on our website at https://enterprisedataproducts.com/privacy-notice/.